NIA Aviation Services CSA Recruitment 2025: Apply for 4,787 Vacancies | Eligibility, Dates & Application Guide

NIA Aviation Services Pvt. Ltd. is inviting applications for the position of Customer Services Associate (CSA) across various airports in India, with 4,787 tentative vacancies. The recruitment process, which runs until 30th June 2025, includes an online application, a written test, and an interview.

Candidates must be between 18 and 27 years old, have completed intermediate (10+2), and meet physical and character requirements. The salary for this role ranges from ₹13,000 to ₹25,000 per month, depending on the interview outcome. For more details, candidates should visit the official NIA Aviation Services website.

NIA Aviation Services Recruitment: A Comprehensive Overview

In January 2025, NIA Aviation Services Pvt. Ltd. announced the opening of vacancies for the role of Customer Services Associate (CSA) at various airports across India. This recruitment drive is a great opportunity for individuals interested in the aviation sector, particularly those with a passion for customer service. AUBSP.com takes this opportunity to provide a detailed analysis of the job profile, eligibility criteria, selection procedure, and key information to ensure that you are well-prepared for this application process.

Overview of the Job Profile

The role of a Customer Services Associate (CSA) in NIA Aviation Services is primarily focused on enhancing the overall customer experience at various airports. The responsibilities include assisting passengers with check-ins, providing information about flight schedules, managing customer complaints, and ensuring the smooth flow of operations in the airport’s customer service areas.

NIA Aviation Services Eligibility Criteria

As AUBSP highlights, only candidates who meet the following requirements are eligible to apply:

• Age: Candidates must be between 18 and 27 years of age as of 1st July 2025.
• Education: Applicants must have completed their intermediate (10+2) or an equivalent qualification from a recognized educational board or university.
• Character Certificate: A valid character certificate is mandatory, confirming the candidate has no criminal record.
• Physical Fitness: Candidates must be in good mental and physical health, free from any conditions that may hinder their performance.

NIA Application Procedure

To apply, candidates must visit the official NIA Aviation Services website and follow a three-stage online application process:

1. Registration: Apply for Customer Service Associate. Fill in personal details like name, date of birth, contact information, etc.
2. Application Form: Complete the education and other relevant details.
3. Payment: After verifying the information, candidates must pay a non-refundable examination fee of ₹400 plus GST. It is essential to ensure that the payment is made before the deadline.

Candidates are advised to carefully check all information before submitting the application as no alterations can be made afterward.

Exam Details CSA Recruitment 2025

The selection process includes a written examination followed by an interview. The exam consists of objective-type multiple-choice questions covering the following subjects:

1. General Intelligence & Reasoning (25 questions, 25 marks)
2. Numeric Aptitude (25 questions, 25 marks)
3. General English (25 questions, 25 marks)
4. General Awareness (25 questions, 25 marks)

Candidates need to score at least 35% in the written test to qualify for the interview. The exam will be bilingual, with questions in both English and Hindi. The examination centers are spread across various states, and candidates are required to choose their preferred center during the application process.

NIA CSA Recruitment 2025 Key Instructions

• Candidates are advised to follow a specific dress code for the examination, which includes light clothes without large buttons or accessories.
• The examination will be held offline or via CBT, and no negative marking will be applied for incorrect answers.
• The NIA Aviation Services Pvt. Ltd. reserves the right to modify or cancel the recruitment process at any stage without prior notice.

FAQs on NIA Aviation Services Recruitment 2025

What is the job profile for NIA Aviation Services recruitment?
The job profile for NIA Aviation Services recruitment is Customer Services Associate (CSA). The role involves assisting passengers with check-ins, providing flight-related information, and ensuring smooth operations at airports.

What are the educational qualifications required to apply?
Candidates must have passed intermediate (10+2) or an equivalent qualification from a recognized board or university.

What is the salary range for the CSA position?
The salary for the Customer Services Associate position ranges from ₹13,000 to ₹25,000 per month, depending on the candidate’s interview performance.

How many vacancies are available for this position?
There are 4,787 tentative vacancies for the CSA position across various airports in India.

What is the age limit for applying?
Candidates must be between 18 and 27 years old as of 1st July 2025 to be eligible for the CSA position.

What is the last date to apply for the recruitment?
The last date for online application is 30th June 2025, as extended by the company.

What is the application fee for this recruitment?
The application fee is ₹400 plus GST, which is non-refundable.

How do I apply for the CSA position?
To apply, visit the official NIA Aviation Services website, register, fill out the online application form, and pay the application fee.

What is the selection process for the CSA position?
The selection process includes a written examination (objective-type questions) followed by an interview.

What is the syllabus for the examination?
The examination covers General Intelligence & Reasoning, Numeric Aptitude, General English, and General Awareness.

What is the minimum qualifying percentage for the examination?
The minimum qualifying percentage in the written examination is 35%.

What is the mode of examination?
The examination will be held offline or via Computer-Based Test (CBT).

Will there be negative marking in the examination?
No, there will be no negative marking for incorrect answers in the examination.

Can I change my examination center after submitting the application?
No, once the examination center is selected, no changes will be allowed.

Is there a training fee for the selected candidates?
Yes, selected candidates must pay a training fee, which is mandatory to attend the training.

What is the dress code for the examination?
Candidates are advised to wear light clothes with half sleeves, without large buttons, badges, or accessories, and to avoid shoes. Slippers or sandals are recommended.

When will the examination take place?
The exact date for the examination will be announced soon on the official website.

How can I contact NIA Aviation Services for help?
For assistance, candidates can contact the helpline numbers: 999-080-9076, 999-080-9056, or 999-080-9944, or email niaaviationservices@gmail.com.

What documents do I need to submit with the application?
You will need documents like a board/university certificate, a valid ID (Aadhaar, Passport, Voter ID, etc.), educational certificates, and a recent passport-size photograph.

Can I apply from any state in India?
Yes, candidates can apply from any state in India, as the recruitment is open to all Indian residents.

How many cities will the examination be held in?
The examination will be held across various cities in multiple states in India. The list of cities is available on the official website.

Will the application fee be refunded?
No, the application fee is non-refundable, even if the candidate is not selected or their application is rejected.

What happens if I make a mistake in my application?
Once submitted, no changes can be made to the application form. Therefore, candidates are advised to review their details carefully before submission.

Is there any provision for re-evaluation of the exam?
No, there is no provision for re-evaluation or re-checking of the examination answer sheets.

Can I use a mobile phone or electronic devices during the examination?
No, mobile phones, pagers, Bluetooth devices, or any other electronic devices are strictly prohibited inside the examination hall.

What should I do if I face technical issues while submitting the application?
It is recommended to submit your application well before the last date to avoid technical issues. In case of problems, contact the NIA support team.

How can I stay updated about the recruitment process?
Candidates should regularly visit the official NIA Aviation Services website and keep an eye on any updates or announcements regarding the recruitment process.

This recruitment by NIA Aviation Services is an excellent opportunity for individuals seeking a career in aviation, especially in customer service roles. As AUBSP underscores, candidates must carefully review all application procedures, ensure eligibility, and stay updated with the latest announcements on the official website. Whether you’re eager to work in a dynamic environment or passionate about providing top-tier service, this role can offer the right stepping stone for your career in the aviation sector.

For more information, candidates should visit the NIA Aviation Services official website and ensure they are fully prepared to submit their applications before the extended deadline of 30th June 2025.